Introduction
Welcome to Yuma LED (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.yumaled.com, use our services, or interact with our Large Language Model AI chatbot integrated into our site. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
We may collect and process the following data about you:
Information You Provide to Us
- Personal Identification Information: Name, email address, phone number, shipping address, and billing information when you purchase our products or services.
- Account Information: Username and password when you create an account on our website.
- Communication Information: Details of your correspondence with us, including any information provided through our AI chatbot.
Information We Collect Automatically
- Usage Data: Information about your visit to our website, including the full Uniform Resource Locators (URLs), clickstream to, through, and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, and page interaction information.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Cookies and Similar Technologies: We use cookies to collect and store information about your preferences and to recognize you on future visits. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.
How We Use Your Information
We use the information we collect in the following ways:
To Provide and Improve Our Services
- Process Transactions: To process your orders and manage your account.
- Customer Support: To respond to your inquiries, provide technical support, and handle customer service interactions.
- Personalization: To personalize your experience on our website, including the content and advertisements you see.
Marketing and Communications
- Promotions: To send you updates about new products, special offers, and other information we think you may find interesting.
- Feedback: To solicit your feedback to improve our services.
Legal and Regulatory Compliance
- Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
How We Share Your Information
We may share your information with:
Third-Party Service Providers
- Payment Processors: We use Stripe to process payments. Your payment information is transmitted directly to Stripe and is not stored on our servers.
- Shipping Companies: To fulfill your orders, we share your shipping information with delivery service providers.
- Analytics Providers: To analyze website traffic and usage patterns.
Legal Requirements
- Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Data Security
We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology.
Your Rights
You have the following rights regarding your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You have the right to request that we correct any inaccuracies in your personal data.
- Deletion: You have the right to request the deletion of your personal data.
- Objection: You have the right to object to the processing of your personal data.
- Portability: You have the right to request the transfer of your personal data to another party.
To exercise these rights, please contact us at yumaled.928@gmail.com.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. Any changes we make to our Privacy Policy will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Address: 2149 S Factor Ave Suite 4, Yuma, Arizona 85365
Phone: 928-271-1607
Email: yumaled.928@gmail.com
By using our website, you acknowledge that you have read and understood this Privacy Policy. Thank you for choosing Yuma LED.
